ABOUT USOUR TEAM MOVES YOU FORWARD

Our highly experienced management team is made up of the very best industry leaders who work closely with you from start to finish. We provide innovative 3PL solutions for packaging, warehousing, reverse logistics, sequencing, sub-assemblies and containment operations. Our process and commitment to continuous improvement equips our customers with the experience and specialized knowledge to make more informed decisions that help reduce costs, increase productivity and provide a competitive advantage.

MISSION STATEMENT

Our mission is to provide high quality inbound and outbound logistics services that enable our customers to focus on their core business.

VISION STATEMENT

Our vision is to be recognized as a “First Choice” provider of inbound and outbound logistics services to the North American manufacturing community

GLOBAL BUSINESS OPERATING SYSTEM

People Involvement

Our company recognizes the workforce as the most valuable resource and will provide the support necessary to allow our people to work in a motivated, empowered and focused way.

Standardization

A dynamic process by which we document, follow and perform our work according to core standards, terminology, principles, methods and processes to achieve a common base from which to improve.

Built-In-Quality

Quality expectations are achieved in each process to ensure defects are not passed on to the following process.

Short Lead Time

Reduce the time to form the placement of an order by the customer to the delivery of the product and receipt of payment. There are three types of lead time: Total Lead Time, Product Development Lead Time & Process Lead Time.

Continuous Improvement

Our company will foster an attitude which nurtures change and support all employees in improving their own jobs and environment for the continuous improvement of the company.

Core Values

  • Customer Delight
  • Integrity
  • Teamwork
  • Creativity
  • Continuous Improvement
  • Respect & Responsibility of Individuals

Quality Policy

With Total Dedication from all of our employees, Spencer//Butcher Group will constantly strive to exceed our customer’s expectations through sustained quality and continuous improvement.